Connect, Engage,
Remind, & Inspire


Interactive Text’s web platform sends, receives, and analyzes text messages so you can reach the people you serve with the technology already in their pocket, 24/7.
  • Accessible to anyone
    Over 90% of Americans have text. Open participation to people across demographics, no matter where they live.
  • Input you can really use
    Our SMS engine collects open and structured data, to inform any decision-making need.
  • Activate once, connect forever
    Send project updates, event reminders, or follow-up surveys to build a more informed, more connected constituency — one text at a time.

Let's talk: Schedule a demo

Try Interactive Text on your phone right now!

In what sector do you work?

  1. Health/Human Services
  2. Public Participation/Civic Engagement
  3. Transit
  4. Research
  5. Politics
  6. Other
Text the LETTER of your choice
to 215-764-5056

How Interactive Text Works

1 Build

Launch a campaign in minutes. It's easy with our elegant web interface.

Customize to collect the data you need with multiple question types, built-in logic, custom area codes, and more.

1 build

2 Activate

2 activate

Meet people wherever they are.

Import phone numbers or invite people to text with transit ads, postcards, or live events — whatever’s right for your community. Our SMS engine manages conversations, so you don’t have to. It’s fast and effective, with completion rates up to 90%.

3 Learn

Visualize your data for quick insights.

Say goodbye to paper forms and data entry. Our online dashboard visualizes results as they arrive. Need more? Easily export to CSV or use our developer API.

3 visualize

4 Sustain Engagement

4 sustain

Simple, convenient texts extend the reach of your program.

Send bite-sized education, event reminders, or follow-up surveys. Or measure longitudinal impact so your program can grow.

Interactive Text is for...

Visioning & Feedback

Longitudinal Evaluation

Behavior Change

Service Signups & Reminders

Idea generation Collect honest, representative feedback to build a shared vision for the future or improve existing processes.
Needs Track participants over time, so your program can improve and grow.
Feedback Send your message when it counts. Bite-sized education and real-time exercises work better for busy lives.
Service Get people signed up on the spot and send reminders by text. Close the gap between interest and participation.

Who uses Interactive Text?

City of Philadelphia

Temple University

City of Boston

Fitzgerald & Halliday

City of Palo Alto

Icon phil

Casework

Icon temple

Surveying

Icon boston

Behavior
Modification

Icon fhi

Planning &
Public Engagement

Icon paloalto

Development

What's Included

Platform + Support

One-hour kickoff training

Web-based survey builder

Automated SMS platform

Detailed reports

Phone and email support

Developer API

Custom integrations available

How can Interactive Text work for you?

Talk to a community engagement expert.


Who's used Interactive Text?


Planning • Education • Communications • Public Affairs • Transit

Map

What people are saying about Interactive Text



“Local governments can use the power of technology to reach out to and engage their constituents”
“Anyone can participate straight from their phone”
“Cast as wide a net as possible to encourage stakeholders to weigh in”
“Residents are just a text message away from letting planners know what they like and don't like”
“A charming mix of old and new media”
“At last: your complaints are invited. A pretty sweet outreach program.”